Support

We provide support via online chat (Current status below).

by telephone call + 1 587 435 3278 for North America or
+ 44 (0) 208 133 0278 for the UK or Europe.

by or email (Click the mail button found to the right)

The recommend support procedure is to setup a ticket by clicking here Ticket Support Centre.
This enables a paper trace of your support issue to be logged making it quicker and easier for us to stay in contact with you.*

*Please note that the ticket support centre is only available to existing customers. If you are looking to speak to sales or have a question please use our contact form

We are also in the process of creating a knowledge base that will include videos and documentation on the following subjects.

Webhosting
- Setting up and configuring email for both Mac and PC in both IMAP and POP3.
- How to access webmail.
- How to backup your website from cpanel.
- How to add domains to your hosting account.
- Quick install feature.

Website User guides
- Getting familiar with your new website.
- E-commerce user guide
- CMS for Schools user guide

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